Candidate Relationship Management

The HireDesk® system is designed to deliver tools and automated capabilities that simplify and strengthen candidate communications. The HireDesk Talent Portal, embedded in your company’s website, provides a powerful and simple way for candidates to apply online, self-manage their profiles in a secured environment, receive automated updates of their status, receive automated alerts on new position openings, and more. With the HireDesk ATS, your candidates stay connected with you.

  • Auto Resume Extraction
  • Printing
  • Notes, Activities and Email History Tracking
  • Status Tracking
  • Global Edit
  • Saved Candidate Lists
  • Candidate Reference Management
  • Custom Tabs, Fields, Layouts & Lists
  • Document Storage
  • Multiple Resumes Storage (Original & HTML format)
  • Flagging/Locking by Team Members
  • Workflow Specific Fields

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Candidate Relationship Management

Advanced Candidate Management 

Advanced Candidate Management

The HireDesk system includes the HireDesk Talent Portal, an online career center that displays within your company’s website to promote your brand while providing a powerful and simple way for candidates to apply to positions online. The HireDesk Talent Portal allows candidates to self-manage their profile from your website, receive automated email notifications on their hiring status, and for passive candidates to receive alerts on new open positions that might be relevant to them. The Talent Portal provides you with an easy way to attract, gather and store candidate information.

  • New Applicant Processing
  • Talent Processing Groups

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Contact Management

Productivity tools built for recruiters by recruiters, the HireDesk system provides a powerful desktop to help corporate recruiters effectively manage and organize daily tasks and responsibilities, streamline communications and internal collaboration, and simplify the overall recruitment and selection process. It provides multiple configurations and workflows that support the unique requirements and process variances of several types of contacts, including candidates, clients, references, and others.

  • Combined View of All Contacts
  • Multiple Relationship Management (i.e. Candidate, Client, Reference, etc)

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Contact Management

Client-Hiring

Client/Hiring Manager Relationship Management

Throughout the entire recruiting process you need to make sure you’re developing and managing client, candidate, hiring manager, and vendor relationships. You have to manage your hires and projects so that you’re on top of every detail of every assignment whenever anyone calls. You need data at your fingertips in order to better run your business, produce and analyze reports measuring recruiter performance and productivity as well as client profitability. And you need to manage your productivity: optimize your time, accelerate tasks, collaborate with colleagues, and handle more projects—all with a goal to increase profitability.

  • Multi-Tier Organizational Structure
  • Printing
  • Notes, Activities and Email History Tracking
  • Status Tracking
  • Custom Tabs, Fields, Layouts & Lists
  • Document Storage
  • Flagging/Locking by Team Member
  • Workflow Specific Fields

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Job/Requistion Management

The HireDesk system allows you to leverage built-in, easy-to-use tools to deploy sophisticated configuration within minutes. The HireDesk ATS is a completely flexible system—easily tailored to one or more business processes and user preferences. Advanced configuration includes: custom fields, custom page layouts, personalized page views, flexible workflow, job templates, tab and field security, reporting, custom career sites and forms, web integration links, email templates, and more.

  • Printing
  • Notes, Activities and Email History Tracking
  • Status Tracking/Enforcement Rules
  • Talent Profile Sendout
  • Custom Tabs, Fields, Layouts & Lists
  • Workflow Specific Job Fields
  • Document Storage
  • Flagging/Locking by Team Member
  • Job Templates
  • Email-Based Job Requisition Approvals
  • Email-Based Offer Approval Process

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job requisition

candidate screening

Candidate Screening and Selection

The HireDesk system’s recruitment and selection tools, including all competency-based assessment and screening tools, are deployed and managed through a full-featured Applicant Tracking System designed to automate the entire hiring process. From needs definition to the hiring decision, the HireDesk ATS provides all the tools and automation necessary to drive an effective and efficient process between all stakeholders.

  • Candidate Application History
  • Workflow Tracking and Enforcement
  • Customizable Workflows
  • Talent Qualification Interview
  • Job Specific Applicant Tracking Workflow(s)
  • Prescreening Questions
  • Competency Interview Guides
  • Post Hire Feedback
  • Integrated 3rd Party Assessments
  • Individual Assessment Reports and Group Reports

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Candidate Generation

The HireDesk system allows you to leverage past efforts and your existing candidate database to decrease time to fill and reduce cost-of-hire—placing less dependency on more costly sources of candidate generation.

  • Hosted Talent Portals (Career Website)
  • Position Matching – Job Agent
  • Job Board Posting Integration
  • Source Tracking (Talent Portal, Email, Data Entry and Web Based Job Board Referral)

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candidate generation

Search

Search

The HireDesk system provides the industry’s most advanced and effective method to locate and match candidates to position requirements based on “like” terms and keywords. Using conceptual search technologies, you can also find candidates who match existing top-quality personnel, enabling you to locate and complete a higher percentage of successful hires. Intelligent Search allows you to leverage past efforts and your existing candidate database to decrease time to fill and reduce cost-of-hire—placing less dependency on more costly sources of candidate generation.

  • Quick Record Lookup
  • Quick Search
  • Customizable Intermediate Search
  • Advanced Search
  • Candidate Resume Conceptual Search
  • Saved Searches

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Legal Compliance

Gain a consistency of approach, and reduce legal exposure with tools built on job-specific competencies. Track results to monitor legal compliance and identify areas of exposure.

  • Custom Data Collection Disclaimer
  • Disposition Tracking
  • EEO Demographic Data Collection & Reporting

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Legal compliance

Integrated email

Integrated Email

The HireDesk system includes a built-in email interface that simplifies the back and forth communication of candidate data, interview forms, and interview results while keeping information current in your system. This significantly speeds up the hiring process, while helping ensure a standardized and defensible hiring process throughout the organization.

  • Fully Integrated Web Based Email
  • Customizable Email Profiles/Aliases, Signature, Auto Forwarding and Auto Responders
  • Save Emails to Contact Communication History
  • General Email Resume Submission
  • Job Specific Email Resume Submission
  • Spam Filtering
  • Bulk Email
  • E-mail Templates & Merge Fields
  • Attach local files, documents from records and assessment results
  • Automated Workflow Email Communications

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Task & Event Management

The HireDesk system was designed by professional recruiters who understand the importance of productivity. The HireDesk ATS provides automation where it’s most effective, simplifies the human element when needed, and enhances productivity where it should. This includes the use of integrated email for automated and manual data sharing and collaboration, integrated calendaring to see availability times when scheduling interviews, and embedded to-do lists to keep recruiters on task.

  • Appointment Scheduling / Calendar
  • Task List & Follow-up Reminders
  • Activity Forwarding to Outlook
  • Shared/Group Calendar Management
  • High-Volume Interview Scheduling

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Task-event

talent portal

Talent Portal

The HireDesk system enables you to create multiple Talent Portals to handle online recruiting for different business units, subsidiaries, countries/locations, college/university recruiting and internal applicants. Within each, you can define tailored forms and screens to maximize the success with each audience. The HireDesk Talent Portal allows candidates to self-manage their profile from your website, receive automated email notifications on their hiring status, and for passive candidates to receive alerts on new open positions that might be relevant to them. The Talent Portal provides you with an easy way to attract, gather and store candidate information.

  • Hosted Talent Portals (Career Website)
  • Multiple Integration Methods to Web Site
  • Fully Customizable Design & Content
  • Real Time Job Listings, Search & Featured Jobs
  • Returning Candidate Login/Profile Management
  • Position Matching – Job Agent
  • Auto Resume Extraction
  • Custom General Resume Submission Process
  • Custom Job Application Processes

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Measurement/Metrics/Reporting

Measure your hiring success and return on investment by leveraging post-hire performance measurements to continually monitor and improve your process and quality of hire. More importantly, quantify your hiring success with key metrics that show improvements around time-to-productivity, retention, new hire training speed and employee succession into higher level jobs.

  • Standard Reports
  • Printing & Export to Excel, Word, PDF, CSV
  • Custom Ad Hoc Reporting

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metrics reporting

system administration

System Administration/User Management

The HireDesk system provides a unique ability to support various staffing needs and processes through one centralized solution. The HireDesk system’s flexibility allows companies to setup multiple business processes, talent profiles and hiring workflows that may vary by: hire type (i.e. contingent vs. permanent), department, role, location or type of recruiting (i.e. executive vs. entry level). The HireDesk system can provide full visibility to your company’s entire staffing efforts and status in one system—while still keeping it simple to implement and use. Flexible security parameters can be easily defined at various levels throughout the system and to different user types within your organization’s structure.

  • Real Time Web Based System Administration
  • User Access Level Permissions
  • Login Tracking and Reporting

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Integration

Maximize your information and minimize your time—the HireDesk system is a founding member of the HRXML Consortium and supports an industry standard Web API (Application Programming Interface) that enables fast and simple integration with third party systems and enterprise applications.

  • Candidate Import & Export
  • Client Import
  • Talent Portal Web Site Integration
  • Outlook Email Save Plug-in
  • Web Services Integration

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import