We offer the following Support services to customers:

  • Dedicated Account Managers who serve as customer advocates, driving issues through to successful conclusion
  • Reward programs that offer incentives for current customers who refer new business opportunities to us
  • Ongoing complimentary webinars keep you informed of the latest industry trends and best practices
  • Toll-free telephone help desk support, staffed by trained Support Specialists who are available to answer your questions
  • Quarterly newsletter, provides valuable industry related content and keeps you up-to-date on important company news

Help Desk

The HireDesk system support experts are available to answer your system inquiries during the following hours of operation:
9:00 a.m. to 9:00 p.m. Eastern Time, Monday to Friday, except statutory holidays

Contact our help desk through any of the following means:

Web: Online Support Request

Email: support@talemetry.com

Phone: 1.877.463.7211 (worldwide)